Happy 2026!! Does anyone have a policy about fingernails? Polish, Acrylic, Length? This is something we are researching for more information as it pertains to harboring bacteria and if it should be allowed by surgical technicians placing IV Cath and ...

This message was posted by a user wishing to remain anonymous Hi everyone, Do any of you standardly offer CE to your receptionists on client communication, navigating tough conversations, etc. If you do - can you provide me with resources? Thank ...

Thanks for the reply. We are still using paper charts at the moment. So things should be written down. But like the idea of highlighting. What do you do if you do bring it up to the general staff, and then individuals come to you and say why are ...

Are you using travel sheets? Our hospital is paperless except for these. The doctor highlights what is being done, an assistant enters charges, and the CSR re-reviews the highlights and what is on the invoice (and also verbally with the owner after they ...

We do not ask for doctor's note "situationally" per se, but they are at a manager's discretion. However, a note validates an absence but does not "excuse" someone. All absences are considered when reviewing attendance. If frequent absences are medical/health ...

I would change this analysis in a few different ways compared to what else has been said. 1. There is no purpose to asking for a doctor's note other than to release an employee. Even if I provide one, you can't verify is veracity and I could make one ...

I was wondering if there are any suggestions of how to reduce or eliminate missing charges. An example that was just brought to my attention last night. The prescription was written for 30 tablets of carprofen. The owner was sent with 30 tablets, but ...

Our receptionists always tell clients who are scheduling for a problem that our sick visits START at $XX.00 and will be charged according to the time spent. They then know how much to add on for each 1o minutes the appointment goes over (when it's due ...