Howdy! I figured out after years of putting it off I qualify to apply for my CVPM. I'd been holding off due to not wanting to take the college management 18 credit hours as I believed my undergrad didn't have any of them. I was so wrong! I have more ...

We encounter this issue as well. During peak covid we developed a 24 hr cancellation policy due to the insanity and the highly coveted appointment slots at the time and we have continued with it. We found that clients would secure an appointment slot ...

No. I would also suggest whatever waiver you came up with wouldn't be adequate to protect you against anything, including a board complaint. In a worst case scenario: Pet is vaccinated for rabies. Receives a rabies cert. Pet does not mount an immune ...

Just playing devil's advocate, I wonder why you posted anonymously if you had a good experience with them? Also, I see they are owned by Vanguard Management Group, which is an HOA property management group, which I find is odd that they decided to branch ...

We require all clients doing an IHC to go through a third-party company called Continental Pet Relocation. They keep up with all the requirements from all countries and will be the liaison between us and the client. CPR gives us a timeline and checklist ...

Thanks to all of you for these great ideas! I appreciate people taking the time to share. It really is helpful and I'm going to review all of this to use in updating our scheduling plan. ------------------------------ Tisha Bruemmer Practice Administrator ...

I do 30 days and pay 85% of the base plan. I have 22 employees. ------------------------------ Alex de Gale Practice Manager Westshore Animal Hospital Tampa FL 813-722-5000 alex@westshoreanimal.com ------------------------------

We overlook the 'one off' times this happens and try to handle it with a bigger focus. My receptionists find out why they are cancelling and note it as a cancellation reason, so there's always a paper trail at a glance. We can identify when clients are ...