Hello, I was wondering if anyone knew how to search for past topics on here. In the past, I have read some great suggestions on a number of things, but because they do not apply at the time I did not save the information for whatever the reason. Sometimes ...

Along with what everyone else has said, I wonder about the candidate's view on being contacted by someone outside of the USA. While US based candidates may be more open to someone from the UK than other parts of the world, I think many would hesitate ...

Do you have to have an I-9 for a working interview? They are not being compensated so maybe we should word it as a "second interview". I read online that if they are not being compensated they do not need one, but wanted to make sure if yall have had ...

Every clinic is going to be different as to roles and responsibilities. You and the owner need to decide what the Practice Manager duties are and what can be delegated. If this team member is doing well with her roles and responsibilities, why would you ...

I would love it if we could just email everything to our clients to reduce printing costs, but there is something to be said for having a piece of paper in your hand. Our technicians go over the instructions with them on paper line by line. If it's emailed, ...

Hi Olivia - I asked for help with this awhile back and someone in this group posted a great self-assessment form, but I can't remember who right now, to credit them ;-( I took theirs and added a page of questions for them to answer for reviewing me too, ...

Hello! Thank you for your insight. We already use Hills to Home, VetDirect, and BlueRabbit but we spend a lot of time calling into brick and mortar pharmacies around us. We used to require people to pick up a written script, but increasingly our clients ...

Oh my gosh you are so not alone!!!!! I had a CSR leave us back in October of last year. I just this week filled the position. Well, actually, I had filled the position back in November but the new employee no showed, no called her first day and ...