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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      RE: Cloud based PIMS

      Posted in: Open Forum

      I've had Pulse for nearly 5 years. At first I really liked it and thought the support was really good. Lately, there are constant outages that affect business (can't access charts or process payments) and support has limited hours and no holiday or after-hours ...

    • Posted in: Open Forum

      Hello, the practice where I am now had ezyvet when I started, compared to Avimark I did not like it. I find all the tabs and the green(active patient in hospital) vs purple where you would invoice food or refills to be confusing. Also you have to make ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Totally understand this!! It took me a while to get organized too, and sometimes I still think I'm struggling to keep up with it. I have a dry-erase calendar on the wall in my office that ...

    • Posted in: Open Forum

      I am not the queen of organized, but I have started using Microsoft Copilot along with the email, notes, and calendar features within Outlook. You can have it summarize your emails and pull out important to do's for you. I am bad about forgetting to ...

    • Profile Picture

      RE: Cloud based PIMS

      Posted in: Open Forum

      Thank you! I have been interested in Pulse as we are currently using Impromed and I have heard good things about it. We have been down for three days with a server outage and definitely don't want to experience this again haha 😅 ...

    • Profile Picture

      RE: Cloud based PIMS

      Posted in: Open Forum

      Hi! Following - because I'm vetting cloud-based PIMS, as well. Right now my thoughts are leaning toward Shepard and Instinct, but it's early yet. Just want to offer this comparative site: https://www.vetsoftwarehub.com/. Hope it's helpful! Maria ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hi! I have been a manager for about 3 years - started in a practice that basically reopened after sitting empty for a long time. I feel like I have notes and lists everywhere. What are you ...

    • Profile Picture

      RE: Cloud based PIMS

      Posted in: Open Forum

      We moved from Cornerstone to Digitail about 1 year ago. Extremely happy with all the AI integration and the "all-in-one" aspect of the software. I no longer need to add on additional services for text communication, app, online booking, etc. VOIP coming ...

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    Career Center

    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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