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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      This!!! " Most importantly, no one is too good for any one task or role. " This is so important! ------------------------------ Susan Gleadow Practice Manager Middle River Veterinary Hospital Staunton VA 540-292-5605 susanmrvh@gmail.com --------- ...

    • Posted in: Open Forum

      Do you have job descriptions? If you don't, now is the time to implement them! Most support staff I've known would be annoyed if they were available to fill a med and a doctor did it themselves. They would think the doctor didn't trust them. This was ...

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      RE: Flat Floor Scale

      Posted in: Open Forum

      We are running into the same issue. We did just buy and have been using the below scale that folds up when not in use. So far so good. https://www.amazon.com/dp/B07452LQX9?ref=fed_asin_title ------------------------------ Ashley Kedrowski ...

    • Posted in: Open Forum

      We are GP, with 4 FT doctors(schedules vary but 3-4 day work week). We have 3 FT RVTs and 3 FT VAs with a couple of part time staff that do fill-in (1 RVT, 2 VA) Our techs can be scheduled in any role a VA would fill (like rooms assistant). I create ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hi There, Thank you for the response! I should have outlined this in my original post, but yes, these technicians did used to primarily work with DVMs that are practice owners and have ...

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      RE: VHMA Conference

      Posted in: Open Forum

      Hi Stephanie, We have a great template for you to use that provides justification for our conference: Justification_Template.docx This will be an excellent start for you! Hope to see you there! ------------------------------ Susan Savage ...

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      RE: VHMA Conference

      Posted in: Open Forum

      Hi Stephanie, I am excited to attend, this will be my first time as well. I believe there is so much we can learn and bring back to our team. Hope you can be there! ------------------------------ Annie Hichez Practice Manager Gotham Vet Center New ...

    • Posted in: Open Forum

      Hi Lara. We bought this one recently at the recommendation of a another colleague, and while it's a bit small, it's working great. Ideally I would have a scale flush with the floor, but I am not able to do that in my rental building. https://www.amazon.com/dp/B005OD6CPK?ref=fed_asin_title ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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