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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      Hoping to get some insight on this situation-an HR balancing act. One of my more tenured VAs is a very hard worker and knowledgeable, but lately his performance has slipped in some areas, including safety. There have been multiple instances where he has ...

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      ChckVet

      Posted in: Open Forum

      We started the onboarding process with ChckVet over a month ago, and it has been a bit of a rocky experience. We were asked to send over our messaging and schedule, with the understanding that their team would handle the setup. However, there were no ...

    • Posted in: Open Forum

      I am looking for a triage type of document that LVTs can use to better advise the doctor before they come into the room or even help them decide if the issue is one that does NOT require a doctor and they can handle as a licensed tech! Not ...

    • When you reprint certificates, you should always do so by selecting it under Tags. Don't create a new document, because you want it to populate with the field info from the last rabies vaccination. Yes, you get ONE in the history, but that is fine. ...

    • Posted in: Open Forum

      Very helpful. Thank you or sharing Athena! ------------------------------ Jami Jacobson Practice Manager The Hometown Veterinarian MARSHALLTOWN IA 641-758-3333 Jami@hometownveterinarian.com ------------------------------

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      RE: triage questions

      Posted in: Open Forum

      Thank you so much!! Wendy Wintman Hospital Manager County Animal Hospital 49 Congers Road | New City, NY 10956 Phone: 845-634-4607 Email: wwintman@CountyAnimal.com Web: www.CountyAnima ...

    • Posted in: Open Forum

      I would be so interested in this Kitty! ------------------------------ Jami Jacobson Practice Manager The Hometown Veterinarian MARSHALLTOWN IA 641-758-3333 Jami@hometownveterinarian.com ------------------------------

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      RE: AAHA COA workflow?

      Posted in: Open Forum

      Before you jump into all the finer detail of the COA, remember: You don't have to categorize that finely. For example, I stop at Utilities. I don't need to have subcategories for gas, power, water, sewer, internet, and phone. Those individual items can ...

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    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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