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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      RE: Penn Foster

      2 hours ago
      Posted in: Open Forum

      I took the Penn Foster CVPM course and honestly found it super convenient. It was the best option for me since I work full-time, and it satisfied all of the credit requirements I needed for the CVPM application. For me, the biggest pros were the flexibility ...

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      Associate requesting we buy her a new stethoscope

      2 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hello, One of my associates needs a new stethoscope and she is asking if I can purchase it for her or take it out of her CE allowance. My initial gut reaction was to say no, as I feel that ...

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      RE: CSR Training

      4 hours ago
      Posted in: Open Forum

      I'm not familiar with ServiceSkills, but we use atDove, and love it! Lots of great training for every level and every position, from kennel attendant to doctor. https://go.atdove.org/ ------------------------------ Shauna Munro Ravenwood Veterinary ...

    • Profile Picture

      RE: Instinct

      7 hours ago
      Posted in: Open Forum

      Thanks everyone for your thoughtful responses. This is giving us a lot to consider. ------------------------------ Christina Dosch Practice Administrator River Valley Veterinary Service Prior Lake MN 952-447-4118 cdosch@rvvs.vet ------------------ ...

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      RE: looking for associate DVM

      8 hours ago
      Posted in: Open Forum

      Thank You for your response ! did you ever go to veterinary schools job fairs or any in person recruiting on site ? ------------------------------ Eliza Varvaro assistant practice manager Shohola Veterinary Hospital Shohola PA 570-409-3565 eliza@shoholavets.com ...

    • Profile Picture

      RE: Dental Radiographs - routine

      8 hours ago
      Posted in: Open Forum

      It probably takes us 15-25 minutes depending on the size of the dog. Bigger dogs will be at the high end. As someone else stated, you can have someone come out to do a positioning CE - contact Midmark. It's pricy but worth it. ------------------------------ ...

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      RE: Instinct

      7 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous I worked with Instinct both on the emergency side and specialty side. We had a ton of pushback from DVMs when we first implemented the EMR portion. I personally thought it was pretty easy ...

    • Profile Picture

      RE: Instinct

      8 hours ago
      Posted in: Open Forum

      Thank you for this information. We have another demo with both the vet and I with Instinct in June. This will give me some questions to ask our rep. I'll be checking out the FB group as well. We both really liked the demo and it looks like a major ...

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    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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