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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      RE: International Health Certificates

      an hour ago
      Posted in: Open Forum

      We utilize GlobalVet Link for domestic health certificates, though using the Hawaii portion misled me and did cause me a headache previously so I am cautious now when using GVL for Hawaii. For international certificates we utilize the VEHCS portal. ...

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      RE: International Health Certificates

      2 hours ago
      Posted in: Open Forum

      Do you have any recommendations for outsourcing? This is something I would for sure like to look into! ------------------------------ Dana Ruehle Hospital Manager Frey Pet Hospital Cedar Rapids IA 3193647149 druehle@westernvetpartners.com --------- ...

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      Groomer and Reception Roles?

      3 hours ago
      Posted in: Open Forum

      Our groomers work off commission only (55%). One of our groomers is wanting to come in and work an hourly position on days she is not grooming (likely reception.) Does anyone else have an employee like this? What are the logistics for compensation and ...

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      Calculating Daily Hours For Holidays & PTO

      3 hours ago
      Posted in: Open Forum

      I am considering changing the way I calculate employee hours for holiday pay and PTO. Right now I use the hours each employee is scheduled to work, however each day I have 3 employees scheduled to stay late to close the clinic. The 3 employees rotate ...

    • Profile Picture

      Firing VA Due to Lack of Longevity

      3 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We have a VA who has made a comment regarding leaving the practice soon to other employees and then he has made this comment to our Practice Owner which triggered her to want to have a 1-on-1 ...

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      Maternity Leave

      4 hours ago
      Posted in: Open Forum

      We are a small 4 doctor, privately owned, small animal practice and I am looking for information on current trends in Maternity Leave for veterinarians as well as safety measures that should be put into place to protect the mother-to-be. We currently ...

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      Employee Pets & Surgery

      3 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We are implementing a policy that states that employee pets (requiring surgery) - need to be seen/treated on the employees day off. The employee can still come in to be with their pet, but ...

    • Profile Picture

      RE: International Health Certificates

      5 hours ago
      Posted in: Open Forum

      International health certificates are a huge headache. If you chose to do them, charge accordingly. Otherwise, outsource them. ------------------------------ Tracy Sheffield Managing Partner T & L Veterinary Business Consulting Wimberley TX 512-395-5314 ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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