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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

    Recent Discussions

    • Profile Picture

      RE: Two employees that don't get along

      an hour ago
      Posted in: Open Forum

      Hey, neighbor! I have always reminded my staffs, whether in or out of vetmed, that you do not have to be friends, or even necessarily friendly, to each other, but you all MUST respect each other, the practice, and the whole team. If the vibe is off ...

    • Profile Picture

      RE: Associate Vet departure and staff questions/in ...

      an hour ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hi Sarah-Jane, It is a very difficult situation that I have been through before: someone quits or is fired and the gossip and speculation swirls. You absolutely can not share any reasons ...

    • Profile Picture

      RE: Windcave payments?

      an hour ago
      Posted in: Open Forum

      I strongly suggest reaching out to Merchant Advocate. They negotiate lower rates/fees on your behalf. They do the negotiating with minimal effort on your part. We are on pace to save around 12K this year. I have suggested them to several of our peers, ...

    • Profile Picture

      RE: TPLO Surgery

      2 hours ago
      Posted in: Open Forum

      Thank you for all of the feedback. I am not familiar with Ortho surgery as far as exactly what he will be doing, but this gives me a starting point on something. �� He is meeting with our local board certified Surgeon to get some resources, I was just ...

    • Profile Picture

      RE: Small Animal after hours answering service, Animal ...

      4 hours ago
      Posted in: Open Forum

      Hello Kelly, I am also looking for an answering service. I tried contacting guardianvets but couldn't get ahold of them. ------------------------------ Dustin Mathews Practice Manager Longleaf Animal Hospital Southern Pines NC 9106924201 practicemanager@longleafah.com ...

    • Profile Picture

      RE: TPLO Surgery

      5 hours ago
      Posted in: Open Forum

      We do not have a vet in the practice that does them, however we do have 2 vets that travel around to different clinics in the state. They are not board certified, however orthopedics is all they do, and they are really good at it. The one vet has been ...

    • Profile Picture

      RE: Transferability of VCPR

      8 hours ago
      Posted in: Open Forum

      You can't transfer VCPR between vets in Colorado. Has nothing to do with locations. ------------------------------ Brian Morris JD, CVPM Practice Administrator Animal Hospital Southwest Fort Worth TX 817-292-8655 bmorris.jd@gmail.com ------------- ...

    • Profile Picture

      RE: Tracking outside referrals

      8 hours ago
      Posted in: Open Forum

      Many referral facilities have a referral portal (ie. rVetLink) and each referring hospital has their own dashboard which you can track this data. ------------------------------ Daniela Gaudio Client Relations Manager King Animal Hospital King City ON ...

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    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

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